If you are renting a property in Dubai, you need to register your tenancy contract by using the EJARI system. This is a legal requirement in which the Dubai Land Department (DLD) administers the EJARI system. This system will confirm that your tenancy contract between you, the tenant, and the landlord has legal recognition and will be used in case of any future disputes.
After applying, many times tenants and landlords will ask the same question, “How can I track my EJARI status?” Tracking your EJARI application is important for various reasons, such as if you want to set up DEWA connections and services for the rented property, if you need to finalise your visa, or if you need to ensure you fulfil any legal obligations.
In this complete guide, we will show you everything you need to know about tracking your EJARI application, what type of statuses you can encounter on your application, and what to do if you notice a delay. Let’s start our guide.
What is EJARI Registration?
EJARI (which means “My Rent” in Arabic) is an online registration system that is required by law and is administered through the Real Estate Regulatory Agency (RERA) to regulate the rental market in Dubai.
EJARI is a legal requirement that every tenancy contract should be registered on the system for the following purposes:
- To create a record between the tenant and the legally binding landlord
- Enable utility connections such as DEWA
- Apply for or renew visas
- Ensure protection during disputes
- To prevent fraud and maintain transparency
Once you have submitted your tenancy contract for Ejari registration, then it is important to track your application status until you receive the official Ejari certificate.
Reasons Why You Should Track the Status of Your EJARI
- Prevent Delays: Activation of the services, such as the DEWA, or processing a visa. All these services need an active EJARI.
- Ensure Legal Compliance: It helps to protect your tenancy rights as either a tenant or landlord.
- Catch Mistakes Early: In the event that you have missing papers, documents, or incorrect data to your tenancy contract, tracking it immediately will result in a faster fix.
- Remains Stress-Free: Once you have completed your rental documentation, you can have peace of mind for the future.
Ways to Track EJARI Status in Dubai – Step by Step
1. Track EJARI Status with the Dubai REST Mobile App
The Dubai REST App is the official application for the Dubai Land Department. It is the easiest way to track your EJARI status on your phone.
How to track your EJARI status on the Dubai REST App:
- Download the Dubai REST App on Google Play or the Apple App Store.
- Create an account or log in using your Emirates ID or UAE PASS.
- Click “RERA Services”.
- Select Ejari Services from the new menu.
- Select Track EJARI Status
- Enter your application number or tenancy contract number.
- The active status will show live, pending, approved, or rejected.
Remember to update your mobile app to benefit from all the latest features and to perform more smoothly.
2. Check your EJARI Status Through the Dubai Land Department Website.
If you prefer using a computer, you can check the status of your application directly through the Dubai Land Department official website.
Steps to Check on DLD Website:
- Go to https://dubailand.gov.ae.
- Go to “Real Estate Services.”
- Select “EJARI Services.”
- Click “Track Application.”
- Enter your application number and captcha code.
- Click “Submit” to check the progress of your EJARI registration.
3. Check via Email Confirmation
After you submitted your EJARI application, you received an email confirmation with information on:
- Application Reference Number
- Tracking Status Instructions
- Contact Information for follow-up
Check your email inbox (and Spam/Junk Mail folder) for this confirmation. They often have a direct link or steps on how to check the status.
4. Follow Up With Approved Typing Centres
If you used a registered Typing Centre for your application, you can go back to them, or call them to check the EJARI application status.
- Required Information:
- Your Application Receipt,
- A copy of your Emirates ID;
- A copy of your Tenancy Contract;
Typing centres have direct access to the DLD system, and they can quickly check and provide you with an update.
5. Call DLD or RERA Support Centre Directly
If it is an urgent matter or if you are having technical issues, you can call:
- Dubai Land Department Call Centre – 800 4488 UAE
- International Helpline +971 4 800 4488
Before you call DLD or RERA support, please have your application reference number and Emirates ID ready.
Review Common statuses for EJARI
While tracking your application, you will receive one of the following statuses:
| Status | Meaning |
| Pending | This means your EJARI registration is under review and processing. |
| Approved | Your application has been processed successfully. Additionally, your EJARI is issued. |
| Rejected | Your application has errors or missing documentation, and you need to correct them. |
| Under Review | Your application is being reviewed by DLD officials for additional verification. |
What If My EJARI Status is Pending for Over 48 hours?
In the situation where your EJARI status is pending for over 48 hours, you have to:
- Ensure all documents provided were correct and complete
- Verify if you applied through a typing center
- Contact DLD Support for clarification
- Verify if there were any payment issues.
There are many reasons for a delay, like:
- Missing Title Deed information
- Wrong information from the Emirates ID
- Additional typing errors in the information about the tenancy
Helpful Tips for the EJARI Process
- Check the tenancy contract before you submit it.
- Use only typing centres that are DLD certified to help speed up the process.
- Keep receipts and emails from the process for tracking purposes.
- Make your application early, especially for DEWA and visa applications from your EJARI activations, to avoid delays.
- Make sure you track your application regularly to catch and fix issues.
Conclusion
It is important to track your EJARI status as part of the rental property process in Dubai. You can use the Dubai REST App, the Dubai DLD website, or simply follow up with the typing centres will properly prepare you to stay updated and avoid unwanted delays in your service. In this guide, we have mentioned the proper information about how to track the Ejari status. Additionally, at Dubai Ejari, we make your EJARI registration and tracking fast, easy, and stress-free.
Frequently Asked Questions for How to Track EJARI Status
1. How much time does it take to register for EJARI?
The approval of an EJARI application will take between 24 and 48 hours if the documents are in order and correct. However, in some cases, it can take more time if the application needs further document verification or the application volume is high.
2. Can I track the EJARI status without an application number?
No, you will need your EJARI Application Number or your Tenancy Contract Number to track the status through the app, website, or typing center.
3. What are the reasons for the EJARI application rejection?
Your EJARI application can be rejected for the following reasons:
- Incomplete documentation.
- Mismatch in Title Deed.
- Incorrect Emirates ID number or personal details.
- Illegible or unclear scanned copies of documents.
You will normally be given instructions on how to amend the application and for resubmission.
4. What if my EJARI status is “under review” after several days?
If your application status remains in the “under review” category fast three working days, I recommend that you should:
