DEWA transfer vs New Connection: Which is better – If you are moving to a new house or office in Dubai, you need to establish your utilities. This is where the Dubai Electricity and Water Authority (DEWA) comes into play. If you have leased an apartment or bought a villa, you will have to choose which one is better. Do you want a DEWA transfer or a new DEWA connection?
It is important to know the difference between these two options to save time and money and stay out of trouble. This article will provide you with a comprehensive guide about the DEWA transfer vs new connection and help you pick the right choice for your situation.
What Do You Mean by DEWA Transfer?
A DEWA transfer helps you move your current DEWA account from one place to another in Dubai. You can do this if you already have a DEWA account linked to your Emirates ID and you are moving from one rented or owned property to another.
Some of the Key Features of DEWA Transfer:
- You need a DEWA account already.
- You can do it online through the DEWA website or app.
- It does not take long (it often happens the same day).
- You will get a final bill for your old address.
- Your refundable security deposit can be adjusted or transferred.
What is a New DEWA Connection?
You need a new DEWA connection when a property connects to DEWA for the first time or when someone new does not have a DEWA account yet. This happens with new buildings, people new to Dubai, or companies setting up new offices.
Key Features About a New DEWA Connection:
- You have to submit a new application on the DEWA portal.
- This involves creating a new account and paying a deposit.
- You must have an Ejari certificate to prove your tenancy.
- Getting the new DEWA connection can take a day or two, maybe more, depending on your paperwork.
Comparative Analysis Between DEWA Transfer vs New Connection
Here is a detailed analysis of the key differences between DEWA Transfer and New DEWA Connection:
| Criteria | DEWA Transfer | New DEWA Connection |
| Eligibility | Existing DEWA customer | New customer or new property |
| Processing Time | Fast (same-day or 1 day) | 24–48 hours or more time taken |
| Documentation Required | Ejari, Emirates ID | Ejari, Emirates ID, title deed (if owner) |
| Security Deposit | Existing deposit reused or adjusted | New deposit required (AED 2,000–4,000) |
| Convenience | High | Moderate |
| Cost | Minimal fees | Higher setup costs |
Is a DEWA Transfer Better Than a New Connection?
Your specific situation determines whether you should opt for a DEWA transfer or a new connection. Let us look at the advantages of each:
Advantages of DEWA Transfer:
- Fast & Easy: You do not have to set up a new account.
- Saves Money: You avoid paying another security deposit.
- Less Paperwork: You need fewer documents than for a new setup.
- Keeps Account History: This helps with future lookups or refunds.
Advantages of the New DEWA Connection:
- Clean Slate: Great for new renters or property owners.
- New to Dubai: Helps newcomers get utility access.
- Your Choice of Settings: You pick your account preferences.
When Should You Opt for DEWA Transfer?
If you meet the following conditions, then DEWA transfer is the correct option:
- You have already opened a DEWA account.
- You are relocating from one place in Dubai to another.
- The previous DEWA account is in your name.
- You do not want to pay a fresh deposit.
When Should You Opt for a New DEWA Connection?
- A new DEWA connection is chosen when:
- First-time users of DEWA will register.
- The property has never had utilities activated before.
- The previous tenant did not clear the account.
- You are registering a property in your name for the first time.
Common Mistakes to Avoid
1. Not Cancelling the Old DEWA Account
In case of transfer, old accounts should be closed properly, as they would not accrue any extra billings.
2. Ejari Not Updated
DEWA requires an Ejari Certificate with a new address. This has to be updated for any process delay.
3. Documents Submitted Incorrectly
Blurry images or incorrectly uploaded documents could lead to application rejection.
4. Last Minute Waiting
It is advisable to set up your DEWA at least two to three days before moving in to prevent delays during the relocation.
Dubai Ejari For DEWA Services
Whether you are going for DEWA transfer or a new connection, you have to obtain Ejari registration. Dubai Ejari assists landlords and tenants in quickly registering their tenancy contract and getting their Ejari certificate within 24 hours in general. This certificate is required for DEWA activation.
Joining hands with Dubai Ejari will ensure you have:
- Quick Ejari registration.
- Completeness of DEWA documentation.
- Guidance on choosing the right utility.
The Process For DEWA Transfer
- There are certain processes for the DEWA transfer.
- Log in to the DEWA smart app or portal.
- Choose the Move To service.
- Enter details for the new premises and the previous premises.
Steps for a New DEWA Connection:
- Register as a new user on the DEWA website.
- Click on the “Move-In” service.
- Submit Ejari, a passport/Emirates ID, and a title deed (if applicable).
- Pay the deposit and activation charges. DEWA activates your account and sends confirmation.
Need Help? Dubai Ejari Contact Now!
Do not wait to join long queues or paper tangles. Whether you need help with DEWA transfers, new connections, or Ejari registration, we, at Dubai-Ejari.com, will deliver fast, reliable, and professional service all over Dubai.
Final Thoughts: DEWA Transfer vs New Connection
DEWA Transfer is faster and cheaper for any existing DEWA customer who has updated documentation and enjoys a smooth move. If you are a first-time user moving into a newly built property or the last owner’s account is non-transferable, then New DEWA Connection is your best option.
Regardless of the option that you choose, ensure you have a valid and up-to-date Ejari. Partnering with a trusted service such as Dubai Ejari will smooth your transfer and keep the DEWA process free of stress.
Frequently Asked Questions about DEWA Transfer vs New Connection
1. Is there a charge for the DEWA transfer?
There are no specific fees for the DEWA transfer; you have to pay the minor transfer charge that applies. However, your preceding deposit can be transferred or adjusted depending on the latest house in some cases.
2. Can I transfer the DEWA account under a different name?
You can not transfer your account under a different name. However, DEWA accounts cannot be transferred. In such cases, you can apply for a new connection with DEWA.
3. How much is the DEWA deposit for a new connection?
The DEWA charge deposit for apartments is usually around AED 2,000, and for villas, it goes up to AED 4,000. A registration fee of approximately AED 110 also applies.
4. How long does it take to activate a DEWA connection?
In the event that each and every document is verified, DEWA activation is usually done within 24 to 48 hours. However, this can be expedited if you use a professional DEWA setup service.
